Urban to Suburban provides solid residential management services in the Washington DC , Montgomery and Prince George’s county areas.We understand that your investment is valuable on many levels not just financial. That’s why we structure our services to each client and their specific need. Our knowledge of rental markets in our service areas are unmatched. We know our markets from years of combined experience in the real estate and property management industries.
Our culture demands solid and transparent services for our owners, building relationships with tenants, and making sure to be pro-active to their and your needs. We take strides to ensure that we provide the best in customer service through communication, technology, and a local, hands-on approach. We maintain a high level of services and innovative ideas to make the lease and management of your home as streamlined as possible. We do this by utilizing the latest online cloud management system technologies.
Cloud Services
Property dedicated owner/tenant web portals,
EFT owner payments / online tenant rental payments,
24/7 tenant trouble repair tickets (that can be owner approved via portal),
Online owner document storage,
Online owner financial reports and property records.
Our management duties go above and beyond what’s stated in the proposal, as it is our goal to ensure that both you and your tenants are extremely happy.
Collections
Collect all rents via our secure web portal (Tenants are able to pay on line with CC).
Asses late fee payments & penalties.
Disburse our owner’s rental proceeds through ACH/direct deposit.
Leasing Services
Outline a specific marketing plan for your property.
Facilitate any needed repairs, painting, lawn care etc.
Document storage, filings, and administrative services.
Provide customized marketing materials that are property specific including online media, direct mail, social networking, professional photography etc.
Comprehensive tenant screening, lease negations, move-in move-out inspections and coordination.
Accounting Services
Manage account payables and receivables.
24/7 secure online access to financial statements, monthly reports, delinquent accounts, and accounts payable and receivable.
Manage payment of expenses incurred with operational cost.
Create budgets and expense reports, provide invoices related to operations, and provide annual tax statements.
Lease Execution & Administration
Execute lease using electronic signatures (for out of state owners).
Enforce all terms of the lease with tenant.
Maintain all security funds in escrow mandated by state jurisdictions.
Advise and administer lease renewals, rent increases, and notices.
Advise and register rental unit or property for jurisdictional licenses.
Property Maintenance
Offer 27/7 maintenance services including tenant access to web portal to create repair tickets.
Conduct detailed property inspections by annually.
Secure licensed competent contractors and or work with owner preferred contractors, for property repairs and regular maintenance
We will always use and work with contractors that are able to meet owners standards and financial budget.
